Returns & Exchanges

At REMEDY, your skin's satisfaction is our priority, which is why we offer a 30-day window for returns on all products that do not meet your expectations. We strive to make the process as seamless as your skincare routine to ensure you find the perfect match for your beauty needs.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring all components are included to prevent damage during transit.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return box.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once we receive and inspect your items, your refund will be processed back to your original payment method within 5-7 business days.